Questions, answered.

Yes. Every order ships in a plain, unmarked brown box with no logos, no product names, and no indication of contents. Our name never appears on your billing statement — it shows as a neutral descriptor only.

Domestic orders typically arrive within 2–5 business days. You'll receive a tracking number once your order ships, so you can follow it without any descriptive labeling.

We accept all major credit and debit cards, plus secure local payment options. All transactions are encrypted and PCI-compliant.

Every product we stock is non-toxic, phthalate-free, and made from body-safe materials (silicone, glass, steel, or ABS plastic). See our Material Safety guide for the full rundown.

For hygiene reasons, most intimate items can only be returned if unopened and unused in their original sealed packaging. See our Returns & Refunds page for details.

Yes — you must be 18 or older to browse and purchase from OrgasmRoom.